A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2019 - 16:54 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 18, 2019 - 16:54 EDT
Investigating
We are experiencing intermittent interruptions of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience invalid credential messages and errors during login.
We will provide more information on this ticket as it becomes available.
Posted Aug 18, 2019 - 15:34 EDT
This incident affected: Admin API and User Interface.