Lotame Platform UI/API Outage

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Aug 18, 2019 - 16:55 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 18, 2019 - 16:54 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 18, 2019 - 16:54 EDT

Investigating

We are experiencing intermittent interruptions of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience invalid credential messages and errors during login.

We will provide more information on this ticket as it becomes available.

Posted Aug 18, 2019 - 15:34 EDT

This incident affected: Admin API and User Interface.