All Systems Operational
Admin API ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Edge Services - Asia Operational
90 days ago
99.92 % uptime
Today
Edge Services - Australia Operational
90 days ago
100.0 % uptime
Today
Edge Services - Europe Operational
90 days ago
100.0 % uptime
Today
Edge Services - North America East Operational
90 days ago
100.0 % uptime
Today
Edge Services - North America West Operational
90 days ago
99.92 % uptime
Today
Edge Services - South America Operational
90 days ago
100.0 % uptime
Today
File Transfers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
UI/API Maintenance Dec 17, 09:30-10:30 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 15:51 EST
Scheduled - The Lotame Ops team is upgrading the database that supports the UI/API at platform.lotame.com and api.lotame.com. During the upgrade there will be extended periods when the UI and API will be unresponsive and users may be prompted to re-authenticate to the platform.

Tag serving, data collection, audience extraction, and server to server integrations are not impacted by this maintenance.
Dec 11, 14:28 EST
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019
Resolved - This incident has been resolved.
Dec 10, 10:17 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 10:13 EST
Investigating - We are experiencing failures authenticating new login attempts on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.)

We will provide more information on this ticket as it becomes available.
Dec 10, 10:07 EST
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.