All Systems Operational
Admin API ? Operational
90 days ago
99.99 % uptime
Today
User Interface ? Operational
90 days ago
99.99 % uptime
Today
Edge Services - Asia Operational
90 days ago
100.0 % uptime
Today
Edge Services - Australia Operational
90 days ago
100.0 % uptime
Today
Edge Services - Europe Operational
90 days ago
100.0 % uptime
Today
Edge Services - North America East Operational
90 days ago
100.0 % uptime
Today
Edge Services - North America West Operational
90 days ago
100.0 % uptime
Today
Edge Services - South America Operational
90 days ago
100.0 % uptime
Today
File Transfers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 26, 2019

No incidents reported today.

Aug 25, 2019

No incidents reported.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019
Resolved - This incident has been resolved.
Aug 19, 15:34 EDT
Update - We are continuing to monitor for any further issues.
Aug 19, 15:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 15:14 EDT
Investigating - We are experiencing degraded performance for file transfers to/from booth.crwdcntrl.net. While connections and transfers are working, they are slower than normal.
Aug 19, 15:01 EDT
Aug 18, 2019
Resolved - This incident has been resolved.
Aug 18, 16:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 16:54 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 18, 16:54 EDT
Investigating - We are experiencing intermittent interruptions of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience invalid credential messages and errors during login.

We will provide more information on this ticket as it becomes available.
Aug 18, 15:34 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 11:25 EDT
Verifying - Verification is currently underway for the maintenance items.
Aug 18, 11:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:00 EDT
Scheduled - The Lotame Ops team is upgrading the database that supports the UI/API at platform.lotame.com and api.lotame.com. During the upgrade there will be extended periods when the UI and API will be unresponsive and users may be prompted to re-authenticate to the platform.

Tag serving, data collection, audience extraction, and server to server integrations are not impacted by this maintenance.
Jul 26, 08:30 EDT
Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.