tag:status.lotame.com,2005:/historyLotame Ops Status - Incident History2024-03-28T08:51:23-04:00Lotame Opstag:status.lotame.com,2005:Incident/197260752024-01-22T18:24:22-05:002024-01-22T18:24:22-05:00UI/API and Dropbox Maintenance<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>18:24</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>18:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:41</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:40</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox and our UI/API, during which there will be brief periods when the Dropbox will be unresponsive or logins may be unavailable.</p>tag:status.lotame.com,2005:Incident/196055952024-01-08T18:54:55-05:002024-01-08T18:54:55-05:00UI/API Maintenance<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:54</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/188146962023-10-20T18:28:20-04:002023-10-20T18:28:20-04:00UI/API Maintenance<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>18:28</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>10:26</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/188146892023-10-19T18:11:47-04:002023-10-19T18:11:47-04:00Dropbox Maintenance<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>18:11</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>10:27</var> EDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>10:25</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/179560522023-07-27T18:33:58-04:002023-07-27T18:33:58-04:00UI/API and Dropbox Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>18:33</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:32</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox and our UI/API, during which there will be brief periods when the Dropbox will be unresponsive or logins may be unavailable.</p>tag:status.lotame.com,2005:Incident/174237542023-05-30T14:51:51-04:002023-05-30T14:51:51-04:00UI/AP Outage<p><small>May <var data-var='date'>30</var>, <var data-var='time'>14:51</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>14:06</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>14:05</var> EDT</small><br><strong>Identified</strong> - We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.<br /><br />The root cause has been identified and we are implementing a solution.</p>tag:status.lotame.com,2005:Incident/171125972023-05-01T15:55:47-04:002023-05-01T15:55:47-04:00Emergency Dropbox Maintenance<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>15:55</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 1</var>, <var data-var='time'>15:44</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 1</var>, <var data-var='time'>15:44</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/168919372023-04-20T18:36:38-04:002023-04-20T18:36:38-04:00UI/API Maintenance<p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>18:36</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>20</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>17</var>, <var data-var='time'>11:26</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/167615482023-04-12T18:20:58-04:002023-04-12T18:20:58-04:00Dropbox Maintenance<p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>18:20</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>13:02</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/162955512023-02-27T14:29:12-05:002023-02-27T14:29:12-05:00Edge Services Migration<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>14:29</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>11:53</var> EST</small><br><strong>Scheduled</strong> - Lotame Ops will perform a migration to some of our edge services. During this time there may be changes in performance and responses for impacted regions.</p>tag:status.lotame.com,2005:Incident/162533062023-02-23T14:05:49-05:002023-02-23T14:05:49-05:00UI/API Maintenance<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>14:05</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>13:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:59</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct emergency maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/161497592023-02-15T14:58:04-05:002023-02-15T14:58:04-05:00UI/AP Outage<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>14:58</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>12:43</var> EST</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>12:10</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>10:18</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.lotame.com,2005:Incident/159458232023-02-01T19:01:41-05:002023-02-01T19:01:41-05:00UI/API Maintenance<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>19:01</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>18:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>16:43</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/158650732023-01-23T19:00:27-05:002023-01-23T19:00:27-05:00Dropbox Maintenance<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>19:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>18:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>13:22</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/135700372022-11-28T18:19:53-05:002022-11-28T18:19:53-05:00Dropbox Maintenance<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>18:19</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>18:02</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>12:10</var> EST</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/127588952022-11-08T16:15:17-05:002022-11-08T16:39:36-05:00Edge Services Degradation<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>16:15</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> EST</small><br><strong>Investigating</strong> - Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.</p>tag:status.lotame.com,2005:Incident/126830932022-11-03T18:19:31-04:002022-11-03T18:19:31-04:00Dropbox Maintenance<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>18:19</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>18:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>09:56</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/127588632022-11-03T14:00:19-04:002022-11-08T16:37:06-05:00Edge Services Degradation<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>14:00</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>09:00</var> EDT</small><br><strong>Investigating</strong> - Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.</p>tag:status.lotame.com,2005:Incident/108317852022-08-18T18:52:31-04:002022-08-18T18:52:31-04:00UI/API Maintenance<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>18:52</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>15</var>, <var data-var='time'>13:47</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/107388732022-08-04T19:06:30-04:002022-08-04T19:06:30-04:00UI/API Maintenance<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>19:06</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>16:48</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/107012212022-07-27T18:20:20-04:002022-07-27T18:20:20-04:00Dropbox Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>18:20</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>09:51</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/106715632022-07-27T07:00:33-04:002022-07-27T07:00:33-04:00Dropbox Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>06:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>16:22</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/104222012022-06-30T18:20:00-04:002022-06-30T18:20:00-04:00Dropbox Maintenance<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>18:20</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>18:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>10:14</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive.</p>tag:status.lotame.com,2005:Incident/101612902022-06-08T18:34:59-04:002022-06-08T18:34:59-04:00UI/API Maintenance<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>18:34</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>18:01</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>13:59</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.</p>tag:status.lotame.com,2005:Incident/100812212022-05-26T12:22:14-04:002022-05-26T12:24:19-04:00Emergency UI/API Maintenance<p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:22</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:18</var> EDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:10</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:07</var> EDT</small><br><strong>Scheduled</strong> - The Lotame Ops team will conduct emergency maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when logins will be unavailable.</p>