Regional Edge Services Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Sep 21, 2020 - 16:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2020 - 14:54 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 21, 2020 - 13:35 EDT

Investigating

We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

Posted Sep 21, 2020 - 12:37 EDT

This incident affected: Edge Services - North America West.