Lotame Platform UI/API Outage

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Jul 19, 2019 - 00:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 19, 2019 - 00:42 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 19, 2019 - 00:32 EDT

Investigating

We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and Application Programming Interfaces (APIs). Users are unable to authenticate.

Posted Jul 19, 2019 - 00:02 EDT

This incident affected: Admin API and User Interface.