Lotame Platform UI/API Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Aug 30, 2024 - 14:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 30, 2024 - 12:03 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 30, 2024 - 11:23 EDT

Investigating

We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.

We will provide more information on this ticket as it becomes available.

Posted Aug 30, 2024 - 10:12 EDT

This incident affected: Admin API and User Interface.