Regional Edge Services Outage

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Nov 13, 2019 - 11:32 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2019 - 11:17 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2019 - 11:13 EST

Investigating

We are experiencing an outage in Lotame Edge Services. Behavior Collection Points and audience extraction calls are unable to complete in the affected regions as indicated by the status board.

Posted Nov 13, 2019 - 11:11 EST

This incident affected: Edge Services - Asia and Edge Services - North America West.