Lotame Platform UI/API Authentication Errors

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Feb 18, 2019 - 11:30 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2019 - 11:04 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 18, 2019 - 11:04 EST

Investigating

We are experiencing authentication failures on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.)

Posted Feb 18, 2019 - 11:03 EST

This incident affected: Admin API and User Interface.