Regional Edge Services Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 17:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2025 - 08:53 EDT

Identified

We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

We will update this incident as information becomes available.

Posted Oct 20, 2025 - 08:32 EDT

This incident affected: Edge Services - North America East.