Lotame Platform API Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Oct 15, 2019 - 17:35 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 15, 2019 - 17:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2019 - 16:30 EDT

Investigating

We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs). Users may experience slow responses and/or timeouts on requests retrieveing audience or behavior data.

Posted Oct 15, 2019 - 15:50 EDT

This incident affected: Admin API.