Lotame Platform UI/API Outage

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Nov 15, 2018 - 14:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2018 - 14:33 EST

Investigating

We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience failed authentication attempts.

We will provide more information on this ticket as it becomes available.

Posted Nov 15, 2018 - 14:25 EST

This incident affected: Admin API and User Interface.