Lotame Platform UI/API Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Dec 10, 2019 - 10:17 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2019 - 10:13 EST

Investigating

We are experiencing failures authenticating new login attempts on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.)

We will provide more information on this ticket as it becomes available.

Posted Dec 10, 2019 - 10:07 EST

This incident affected: Admin API and User Interface.