UI/API Behavior Search Failures

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Mar 21, 2019 - 15:14 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 21, 2019 - 15:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2019 - 15:05 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 21, 2019 - 14:28 EDT

Update

We are continuing to work to restore the search functions and anticipate resolution within the next 2-4 hours.

Posted Mar 21, 2019 - 10:07 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 21, 2019 - 08:12 EDT

Investigating

The UI and API are currently returning no matches for all searches for behaviors. The underlying data is unaffected and issue lies specifically with the search function.

Posted Mar 21, 2019 - 08:04 EDT

This incident affected: Admin API and User Interface.