Lotame Platform UI/API Degradation

Incident Report for Lotame Ops

Resolved

This incident has been resolved.

Posted Jan 09, 2020 - 12:58 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2020 - 12:41 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 09, 2020 - 12:40 EST

Investigating

We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests.

We will provide more information on this ticket as it becomes available.

Posted Jan 09, 2020 - 12:38 EST

This incident affected: Admin API and User Interface.