All Systems Operational
Admin API ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Edge Services - Asia Operational
90 days ago
100.0 % uptime
Today
Edge Services - Australia Operational
90 days ago
99.97 % uptime
Today
Edge Services - Europe Operational
90 days ago
100.0 % uptime
Today
Edge Services - North America East Operational
90 days ago
99.97 % uptime
Today
Edge Services - North America West Operational
90 days ago
99.97 % uptime
Today
Edge Services - South America Operational
90 days ago
100.0 % uptime
Today
File Transfers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Resolved - This incident has been resolved.
Mar 21, 15:14 EDT
Update - We are continuing to monitor for any further issues.
Mar 21, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 15:05 EDT
Update - We are continuing to work on a fix for this issue.
Mar 21, 14:28 EDT
Update - We are continuing to work to restore the search functions and anticipate resolution within the next 2-4 hours.
Mar 21, 10:07 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 21, 08:12 EDT
Investigating - The UI and API are currently returning no matches for all searches for behaviors. The underlying data is unaffected and issue lies specifically with the search function.
Mar 21, 08:04 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 11:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 10:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 EDT
Scheduled - The Lotame Ops Team will be performing maintenance on our file transfer systems from 09:00AM - 11:00AM EST, Thursday 03/21/2019. During this time access to these systems may be degraded.
Mar 15, 13:34 EDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 18:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 18:38 EDT
Identified - We are experiencing degraded service in Lotame Edge Services for. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

We will update this incident as information becomes available.
Mar 19, 17:19 EDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Completed - The scheduled maintenance has been completed.
Mar 12, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:01 EDT
Scheduled - The Lotame Ops Team will be performing maintenance on the platform UI and API. During this time, there may be intermittent failures of new authentications to the UI/API.
Mar 7, 11:40 EST
Mar 11, 2019

No incidents reported.